GUIDELINES FOR OUR CUSTOMERS
- Customers should skip cleans or pause their cleaning subscriptions if anybody in their home has coronavirus symptoms, has been advised to self-isolate, or has been told to shield
- Customers should stay in another room or where possible leave the property while their cleaner is working and maintain social distancing of 1 metre at all times
- Customers should take extra care in observing social distancing if anybody in their home is clinically vulnerable
- Vulnerable customers should consider isolating themselves to a single room or leaving the property while their cleaner is working, or scheduling the clean for a time when they are not at home
- Customers should open windows where possible and turn on extractor fans for ventilation
- Customers should leave all internal doors open to minimise the cleaner coming into contact with door handles
- Customers should minimise movement in corridors and stairs while their cleaner is working
- Customers should wash their hands before and after handling any cleaning products or equipment provided by the customer to our cleaner
- Customers where providing equipment should wash cleaning cloths and mop covers at a high temperature (60C+) after every use
- Customers should book a deep clean after a known or suspected case of coronavirus, and should make us aware of the possible contamination at the time of booking. We will send a specialist team for these cleans